Last Updated：August 7th, 2025
Effective Date：August 7th, 2025
Welcome to Misbah AI , provided by Oasis Tech FZ-LLC, a company incorporated in Dubai, United Arab Emirates ("we", "us", or "our").
This Privacy Policy ("Policy") is to clearly explain how we collect, use, disclose, and protect your personal information, as well as the rights you have and to help you make appropriate choices. Your privacy matters to us, please do take the time to get to know and familiarize yourself with the policy and practices. We have used bold font to distinguish the terms in this policy that are (possibly) significantly related to your rights and interests. Please read them carefully.
In particular, we would like to draw the attention of underage users (especially children under the age of 13) and their guardians. We have specified Section 8. Children on the protection of underage users (in bold), please read it carefully.
It is important to note that this Policy does not apply to any products, services, websites, or content that are offered by third parties (“Third Party Services”), which are governed by their respective privacy policies. We encourage you to read and review the privacy statements of each Third-Party Service that you may choose to use.
Personal Information: Personal Information means any information that relates to a living individual directly or indirectly and can be used to identify a living individual, in particular by reference to an identifier, location, or factors specific to the physical, physiological, genetic, economic, cultural or social identity. We would like to remind you that if the information cannot be used to identify you individually or in combination with other information, it does not constitute your personal information in the legal sense. When your information can be used to identify you individually or in combination with other information, or when we combine data that cannot be linked to any specific personal information with other personal information about you, such information will be treated and protected as your personal information in accordance with this Privacy Policy during the period of such combined use.
Usage Data: Usage Data is data collected automatically either generated by the use of the Services or from the service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small pieces of data stored on a user's device.
Data Controller: Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Policy, we are the Data Controller of your data.
Data Subject: Data Subject is any living individual who is the subject of Personal Data.
2.1 Overviews
We will follow the principles of what is rightful, legal and necessary to collect and use the personal information that you voluntarily provide to us, obtained by us from third parties and automatically collected during your use of our Platform and Services. If we want to process your personal information for other purposes not specified in this policy, or use the information we have collected for other purposes based on a particular purpose, we will notify you in a reasonable manner and seek your consent (when required by applicable data protection laws) again before using it.
2.2 Personal Information You Provide
Account Information: The information you provide when using the service, such as username, gender, age, telephone number, profile picture and email address. This information is used to create and manage your account, ensuring that you can access and use our services smoothly. If you do not want to disclose any information to us, you have the right to click the “Confidentiality" option in the corresponding interface.
User Content: The prompts and other content that you input and generate while using our products and services. This information helps us understand your needs and preferences, so that we can provide you with more accurate services and support. Additionally, if you use the voice input function, you allow us to collect your voiceprint information and provide you with personalized voice services. Voiceprint information may be sensitive personal information, If you do not agree with our collection, please refrain from recording your voice and using this service.
Communication Information: If you communicate with us, such as via email or feedback pages or our pages on social media sites, we may collect personal information like your name, contact information, and the contents of the messages you send.
Surveys, Research, and Promotions: We collect information you provide if you choose to participate in a survey, research, promotion, contest, marketing campaign, or event conducted or sponsored by us.
Other Important Information: You are informed that considering the nature and features of Misbah AI app, we may collect sensitive personal information concerning you, in particular your religious beliefs ("Sensitive Personal Information”). You understand that the collection and processing of such information is intrinsically linked to the use of the Misbah AI app and the services we provide to you. Therefore, it’s your choice whether to include sensitive information on your profile and to make that sensitive information public. Please do not post or add Personal Information to your profile that you would not want to be publicly available.
2.3 We Receive from Your Use of the Services
We may receive the following information automatically when you visit, use or interact with our services:
Log Data: We collect information that your browser or device automatically sends when you use the services.
Device and Usage Information: We collect technical information related to your device and usage of our services. This includes device models, operating system versions, unique device identifiers, MAC addresses, user IDs, conversation IDs, IP addresses, language preferences, clipboard data, and access dates and times. The specific information collected may vary based on your device type and settings.
Other Information: We will also collect other information during your use of Misbah AI, to help us provide a better user experience for you.
2.4 Personal Information We Collect from Third Parties
We may receive the information described in this policy from other sources, such as:
Third-Party Login or Authentication Providers: If you choose to log in using a third-party service, we will collect certain information from that provider with your authorization. This may include your access tokens, profile photo, username, email address, or other public profile information. We use this information to create and link your account, streamline authentication, and personalize your experience. We may also request additional information if any essential registration details are missing.
Security Information: We may receive information from our trusted partners, such as security partners, to protect against fraud, abuse, and other security threats to our services.
Public Information: We may obtain publicly available information from Internet sources to improve the accuracy of the responses provided by our services.
2.5 Information You Share
You can share your thoughts, comments, and related information with other users through our services.
Please note that this information may include sensitive information such as your personally identifiable information and personal financial information, so please carefully consider what you disclose.
You can control the scope of information you share through the privacy settings in our services. You can also delete information you have shared publicly by following the settings in the services or the instructions we provide. However, please note that this information may still be independently stored or shared by other users or unaffiliated third parties that are not under our control.
We store your information as long as necessary to provide the services, fulfill the purposes outlined in this policy and other legitimate business purposes (such as service improvement, resolving disputes, safety or security), comply with legal obligations.
Retention periods vary based on factors such as information type, sensitivity, and legal requirements. For example, account, input, and payment information are retained while your account is active. Violation-related information is retained until the violation is resolved. Also, in some cases, the length of time we retain data depends on your settings.
Your personal information may be transferred to and stored on servers located outside your country of residence. We store the information we collect in secure servers. By accepting this Privacy Policy, you consent to the transfer of your personal information to third parties (if any), which may include the cross-border transfer of your information to any country where we have databases or affiliates .
When cross-border transfers are necessary, we will implement appropriate safeguards, consistent with applicable data protection laws, to ensure your information is protected for the purposes outlined in this policy.
However, we need to remind you that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We use your information to provide, maintain, improve and develop the services, including for the following purposes :
To Provide the Services: We use your information to create and manage your account, authenticate your login, and enable you to interact with the features of our Services, such as chat, content generation, and personalization.
To Improve and Develop Our Services: We analyze how you use the services to identify areas for improvement, develop new features, and enhance the overall user experience.
To Communicate with You: We may contact you to provide service-related updates (such as changes to features or terms), respond to your inquiries or feedback, send administrative notifications, or resolve technical issues. We may also provide customer support and handle complaints or user requests.
To Ensure the Safety and Security of Our Services: We use your information to detect and prevent fraudulent activities, abuse, and other security threats. This helps us maintain the integrity and stability of our platform.
To Comply with Legal Obligations and Rules: We process your information to comply with applicable laws and regulations and rules, respond to valid legal requests, enforce our terms, and protect the rights, property, or safety of our users, us, or third parties.
To Promote Our Services: We may use your information to promote our services or third-party services through marketing communications, contests, or promotions, with your consent where required.
When sharing, transferring, and disclosing your Personal Information, we uphold the principles and requirements of minimization, necessity, and legality. We do not sell any personal information to third parties. Under normal circumstances, we do not share, transfer or disclose your Personal Information externally. However, to the extent permitted by applicable laws and regulations, we may share, transfer and disclose your Personal Information in the following situations:
Obtain Your Explicit Consent: With your authorization, necessary information will be shared with third parties.
Service Providers (Processors) : We engage service providers that help us provide, support, and develop the services and understand how they are used. We share your information with these service providers as necessary to enable them to provide their services. These providers will access, process, or store personal information only in the course of performing their duties to us. These providers include hosting services, customer service vendors, cloud services, content delivery services, support and safety monitoring services, email communication software, web analytics services, payment and transaction processors, and other information technology providers.
Affiliates: We may share your information with our affiliates, ensuring that they handle your information in a manner consistent with this Privacy Policy.
Corporate Transactions: In the event of a corporate transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control, or acquisition of all or a portion of our business, your information may be shared with third parties. If such a transaction involves the transfer of your personal information, we will require the new holder of your personal information to continue to be bound by this policy. Otherwise, we will require the company, organization, or individual to obtain your consent again.
Legal Requirements and Compliance: We may share your information with government authorities or other third parties if we have good faith belief that it is necessary to: (i) comply with applicable law, legal process or government requests, as consistent with international standards; (ii) protect and defend the rights, property, and safety of us, users and public as well as the safety, security of our products, employees, users; (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) detect or prevent fraud or other illegal activity; (v) protect against legal liability.
You have the rights to access, rectify or update, transfer, delete your personal information as well as restrict how we process, withdraw your consent, lodge complaints before the competent authorities and potentially others.
You can exercise some of these rights directly through settings or through your account if you have logged in . Additionally, your device may offer settings that allow you to manage the information we collect.
If you choose to cancel your account, this action is permanent and irreversible. You will lose access to any associated content or services, and we may not be able to restore data after deletion. We recommend exporting or saving any personal data or content before initiating a logout.
Please note that the services generate responses by analyzing a user's request and predicting the words that are most likely to follow. However, the most probable words may not always be factually accurate. As a result, you should not assume that the output from our services is factually correct. If you find that the output contains inaccurate information about you and you wish to request a correction or removal of that information, please contact us. We will review your request in accordance with applicable laws and the technical capabilities of our systems.
We are fully aware that the security and confidentiality of your personal information are of utmost importance to you. We will endeavor to avoid collecting irrelevant user information and will take reasonable technical and organizational measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage, or loss, including but not limited to:
Data Encryption: We will use industry-leading encryption algorithms to encrypt users' personal information, ensuring that even if the data is obtained by unauthorized third parties, they will not be able to decipher the actual information of the users.
System Security Protection: We regularly conduct security checks and vulnerability patches on servers and systems to prevent hacker attacks and virus intrusions.
Institutional Safeguards: We have established a dedicated data protection department and appointed a person in charge to be responsible for the protection of users' personal information. We regularly provide training and education on personal information protection to our employees to ensure that all staff understand and value the protection of users' personal information. We strictly limit employees' access to user data, allowing only specific employees to access relevant data when necessary for business purposes. We also monitor and assess employees who access users' personal information, and take prompt action if any improper behavior is detected.
Data Backup: We regularly back up users' personal information data and store the backup data in different physical locations to reduce the risk of data loss due to accidents or disasters.
Data Breach Alert: We have set up a monitoring system to monitor abnormal data access and leakage situations. Once signs of data leakage are detected, we will immediately take measures to stop the leakage, promptly identify the cause, and develop corresponding improvement measures.
Please note that due to the limitations of technical and management means, although we have taken the above measures and made every effort to improve the security level, we cannot guarantee absolute security. Also, we cannot guarantee the effectiveness of privacy settings or security measures on third parties related to the services. Therefore, you should take special care in deciding what information you send to us. We strongly recommend that you take more proactive security measures together with us, such as refusing to lend accounts, disclose verification codes, or upload sensitive information, which are high-risk operations.
We have developed a cybersecurity incident emergency response plan. In the unfortunate event of a personal information leak or other security incidents, we will immediately activate the emergency response plan to take measures to prevent the expansion of harm. We will promptly inform you of the basic situation of the security incident, the potential impact, and the remedial measures we have taken through means such as telephone or push notifications. When it is difficult to notify each individual whose personal information is affected, we will issue a public announcement in a reasonable and effective manner. At the same time, we will also report the relevant situation to the regulatory authorities, cooperate with the investigation, and hold the responsible parties accountable for their legal responsibilities.
Our Services are not directed to, or intended for, children under the age of 13 (or the minimum age required in your jurisdiction to provide valid consent to data processing). We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at misbahai@oasisae.com. We will promptly review and, where appropriate, delete such information in accordance with applicable laws.
If you are at least 13 but under 18 years of age (or the age of majority in your jurisdiction), you must review this Privacy Policy with your parent or legal guardian. Your parent or guardian must consent to your use of the Services before you may use them.
We encourage parents and guardians to take an active role in their children’s online activities and to help enforce this policy by instructing minors never to provide personal information without their permission.
We do our best to comply with data protection laws and regulations worldwide to protect users' personal data. At the same time, we are constantly updating our data protection work to ensure compliance with legislative requirements in various jurisdictions. Please give us feedback if there is any need for improvement or adaptation regarding our data protection you find in your daily use.
We may update this policy from time to time as required. When we do, we will publish an updated version and effective date on this page, or by providing any other notice required by applicable law. We recommend that you review the updated policy each time you access the services to stay informed of our privacy practices.
If you have any questions, suggestions, or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights regarding your personal information, you can contact us through the following methods:
For general suggestions or feedback: You may use the built-in feedback features within our products and services.
For privacy-related inquiries, complaints, or data subject rights requests: Please send a detailed request or complaint to misbahai@oasisae.com.
We will review and respond to all requests or complaints in accordance with applicable data protection laws. Please note that for security and verification purposes, we may request additional information to confirm your identity before processing your request.
We have provided translations of this Privacy Policy, but in the event of any conflict between the local language version and the English version, unless otherwise prescribed by applicable laws, the English version shall prevail.